File Management

Version History and Recovery

Restore previous versions of your files and recover accidentally deleted items from the trash.

Understanding Version History

Felicloud automatically keeps previous versions of your files every time they're modified. This allows you to:

  • Restore a file to a previous state
  • Recover from accidental changes or overwrites
  • View how a file changed over time
  • Download specific older versions
Good to knowVersion history is automatic - you don't need to enable anything. Felicloud handles it for you.

Viewing File Versions

1. Find Your File

Navigate to the file in the web interface at cloud.felicloud.com.

2. Open File Details

Click on the file name to open it, or click the ⋯ menu and select "Details".

3. View Versions Tab

In the details sidebar, click the "Versions" tab to see all available previous versions with their dates and file sizes.

Restoring a Previous Version

1. Open Version History

Navigate to the file and open the Versions tab in the details panel.

2. Find the Version

Look through the list to find the version you want to restore. Versions show the date/time and file size.

3. Restore or Download

Click on the version to see options:

  • Restore: Replace the current file with this version
  • Download: Download this version without changing the current file
TipRestoring a version creates a new version of the current file first, so you can always go back if needed.

Version Retention

How Long Are Versions Kept?

Felicloud keeps versions based on an intelligent algorithm:

  • Last hour: All versions kept
  • Last 24 hours: One version per hour
  • Last 30 days: One version per day
  • Older: One version per week (up to available space)
Good to knowVersions count toward your storage quota. If you're running low on space, older versions may be automatically pruned.

Deleted Files (Trash)

When you delete a file, it's moved to the Trash instead of being permanently deleted:

Retention period30 days
After 30 daysPermanently deleted

Recovering Deleted Files

1. Open Trash

Click "Deleted files" in the left sidebar of the web interface.

2. Find the File

Browse or search for the file you want to recover. You can see when each file was deleted.

3. Restore the File

Click the restore icon (↩️) next to the file, or select multiple files and click "Restore" in the toolbar.

Good to knowFiles are restored to their original location. If the original folder was deleted, the folder structure will be recreated.

Permanently Deleting Files

To free up space immediately or securely delete sensitive files:

1. Go to Trash

Click "Deleted files" in the left sidebar.

2. Delete Permanently

You have two options:

  • Single file: Click ⋯ → "Delete permanently"
  • Empty trash: Click "Empty trash" to delete everything
WarningPermanently deleted files cannot be recovered! Make sure you really want to delete them.

Conflict Resolution

If the same file is modified on two devices before syncing, Felicloud creates a conflict file instead of losing either version:

document.docx
document (conflicted copy 2024-01-15).docx

When you see a conflict file:

  1. Open both versions to compare them
  2. Merge the changes manually if needed
  3. Delete the version you don't need
TipTo avoid conflicts, ensure your devices sync before editing files. The desktop app shows sync status in the system tray.

Still Need Help?

Our support team is available to assist you with any questions or issues you may have.

Contact SupportHelp Center